Please ensure Javascript is enabled for purposes of website accessibility 360° Voice of Customer Platform | Revuze

Revuze is exhibiting at Succeet! Learn More

Revuze is exhibiting at Succeet! Visit our booth to chat and Learn More about our innovations.
homebg

Gain VoC Clarity. Drive Innovation. Surpass Competition.

As the first AI-powered, 360° Voice of Customer platform, Revuze helps you transform consumer feedback into strategic actions, fueling smarter business decisions across marketing, product development, and eCommerce.

Capterra
G2
Sourceforge

Powering VoC Insights for truth-driven teams around the world

  • coty
  • hs
  • hoover
  • levis
  • wilson
  • char broil ()
  • dolby
  • gg
  • wd
THE CHALLENGE

Overcoming Daily Brand Challenges

With an overwhelming amount of unstructured consumer feedback from reviews, surveys, social media, customer care and more, it’s easy to get lost in noise.

You need a centralized hub to transform this data into
clear, actionable recommendations.

THE CHALLENGE Marketing

Staying competitive in an overcrowded market requires superior content creation with clear messaging aligning with your shoppers’ expectations for increased conversion and optimized marketing spend.

THE CHALLENGE Product

Developing innovative products that resonate requires understanding not just customer preferences, but the motivations and pain points driving their shopping decisions.

THE CHALLENGE CI/Research

Market research teams struggle to quickly process vast amounts of silo feedback and turn it into strategic actions and business solutions that impact product development and go-to-market strategies.

THE CHALLENGE eCommerce

In a multi-channel world, tracking digital shelves, online competitors and shopper experiences are all essential to maximizing revenue.

Action hub

The All-in-One AI-Powered Voice of Customer Platform Transforming Customer Feedback Into Actionable Recommendations

We gather comprehensive insights from a variety of data sources, including ratings, reviews, social media, surveys, customer care and more.

eCommerce
Social Media
CSAT
POS data

Our AI-driven engine processes and cleanses this data, eliminating noise and inconsistencies while extracting actionable patterns that matter most to your business.

The refined data powers Revuze’s ActionHubs, offering each persona a tailored, 360° view of customer sentiment, and actionable recommendations, enabling smarter and more effective decision-making across all phases of marketing, product, eCommerce, and research.

Product Hub
Marketing Hub
CI Hub
Ecomm Hub
Reporting Hub

AI-Driven Recommendations for Smarter Product Innovation from Ideation to Post Launch

Leverage customer feedback and market data to make informed decisions, optimize product development, track performance at the SKU level, and stay ahead of the competition.

Brand & Product Benchmarking
Dive into product performance, customer sentiment, and competitive positioning to make informed enhancements.

Product Return Analysis
Discover why consumers are returning your products and address issues quickly.

Identify Opportunity Areas
Map your competitive landscape across categories to hone in on growth opportunities.

Identify & Address Key Pain Points
Quickly identify and address consumer pain points and motivations with real-time, actionable feedback.

Product Launch Tracker
Monitor your product launch performance, identify challenges, and take immediate action to address issues.

More on ProductHub
challange

Create and Distribute Superior Content to Maximize Campaign Metrics with Real-Time, Actionable, Data-Based Recommendations

AI-powered recommendations to fine-tune your marketing strategies, optimize budget allocation, and ensure your campaigns resonate with evolving consumer preferences.

Generate Smart Social Posts
Use Gen-AI to generate post images and videos based on your true Voice of Customer

Brand Tracker
Monitor the health of your brand and track your top competitors.

Key Influencer Kit Creation
Identify and collaborate with key influencers and easily create tailored kits to amplify campaigns.

Video Virality Check
Predict how your video content will resonate with your audience before launch, ensuring high engagement.

More on MarketingHub
challange

Accelerate Market Research with Actionable Consumer Feedback for Sound Strategic Decisions

Turn large volumes of unstructured feedback into actionable intelligence that informs competitive analysis, uncovers market trends, and guides long-term strategy.

360° of VoC Data
Gain comprehensive insights from social media, ratings & reviews, and surveys to get a 360° view of brand and product performance.

Market Trend Analysis
Track and benchmark shifts in consumer behavior over time using 24 months of category-level data.

Category to SKU-Level Data
Organize consumer feedback into detailed, actionable insights across six dimensions, from the category to SKU level.

More on CIHub
challange

Optimize eCommerce Performance with Data-Driven Actions for Higher Conversions Rates and Increased Returns

Act on real-time consumer feedback and make data-driven decisions to improve product listings, enhance customer experience, and drive conversion rates across all platforms.

PDP Enrichment
Enhance product detail pages (PDPs) with embedded, AI-powered review summaries to improve customer trust and drive sales.

Price Monitoring and Optimization
Benchmark product pricing across sales channels to identify where you're over- or underpriced, and receive recommendations for price adjustments by retailers.

Shopper Experience
Gain a complete 360° view of the online shopping journey to refine the customer experience and increase engagement rates.

Competitive Landscape
Stay ahead of emerging market trends by continuously monitoring competitor performance and differentiating your offerings.

More on ECommHub
challange

Real-Time, Actionable Reports to Drive Quick Business Decisions

Access dynamic, actionable reports that integrate seamlessly into your workflows, empowering all teams to make informed, real-time decisions that align with business goals.

AI-Powered Surveys
Leverage Gen-AI to generate online surveys based on category benchmark data and distribute it to 100’s millions potential buyers (CINT panel)

Product Launch Report
Ensure the success of your product launches by accessing key consumer feedback and market insights.

Usage & Attitudes Report
Dive deep into the 5Ws of your products and brands to improve marketing positioning and audience engagement.

Market Penetration Report
Get a comprehensive view of your market, including key players and purchase drivers, to refine your market strategies.

More on ReportingHub
Success Stories
Platform Used:
CI HUB

How L'Oréal Partners with Revuze to Accelerate Business Decisions and Time to Market

“Revuze is a real business partner for us at L’Oréal. From briefing to delivery, we always count on the flexibility and reactivity of the Revuze team to meet our needs in a quick and easy way. We are very happy with the wide coverage and high quality of data currently being provided to us, and the excellence in their client service processes really puts Revuze at the top of our data providers pipeline. Our partnership enables us to quickly react to new business demands and needs”

loreal avatar
Leonardo Heringer
Global Digital Insights Manager
  • Better Trend Identification
  • Enhanced Consumer-Centric Culture
  • Faster Decision-Making
Platform Used:
ECOMM HUB

How Dorel’s Entire Team Now Gets True Consumer Insights, from Product, to Market Research to Innovation

Since we partnered with Revuze, so many people in our organization now get true consumer insights when we do a new product development. It really impacts so much of what so many teams do, whether it’s product, market research or consumer insights … now everyone understands that they have a piece of it.

dyane
Diane Meyer
VP of Consumer Experience
dorel
  • Better Trend Identification
  • Enhanced Consumer-Centric Culture
  • Faster Decision-Making
Platform Used:
PRODUCT HUB

How Char-Broil Transformed Itself Into A Data-Driven Company With Revuze

“It’s great to have data, and it’s also necessary to understand the implications to the overall organization. Revuze allowed us to take this to another level because we don’t have to spend time mining the data and providing those summaries and analyses the platform offers us automatically.”

rob
Rob Hawkins
Senior Marketing Manager
char broil
  • Improved Product Development
  • Enhanced Cross-Departmental Collaboration
  • Faster Decision-Making
Platform Used:
MARKETING HUB

How Pilot Pen Leveraged Revuze’s AI-powered Reviews Analytics Platform to Create a More Consumer-Centric Strategy

“Before we had Revuze, we were doing screenshots of our Amazon reviews and manually putting them into an Excel spreadsheet. That was not the most efficient way to garner information.”

Ellipse
Ariann Langsam
VP of Consumer Marketing
pilot
  • Quickly Identify and Resolve Product Issues
  • Enhance Product Descriptions
  • Improve Internal Collaboration

Make Smarter, Data-Driven Decisions at Every Step of the Customer Journey

Marketing
Product
eCommerce

Revuze’s ActionHubs deliver actionable insights for every stage of the customer journey: Awareness, Consideration, and Decision. Each hub provides use cases to identify trends, engage customers, and refine strategies.

Awareness
  • Content creation
  • Video script creation
  • Competitive Benchmarking
  • Viral video predictions
Consideration
  • Storytelling for Consideration phase
  • Influencers kits
  • Spotting Hypes vs Trends
Decision
  • Incentivized Review-focused Content
  • PDP Content Enhancements
  • Social Posts
Awareness
  • Purchase Motivation
  • Topic Analysis
Consideration
  • Consideration
  • Best/Worst
  • Launch Tracker
  • SWOT Analysis
Decision
  • Improvement Areas
  • Health Score
  • Comparison
  • Survey
Awareness
  • Competitor Analysis
  • PDP Enrichment
Consideration
  • Incentivized Campaigns
  • Hero Products
  • Star Rating Drivers
  • Star Rating Optimization
Decision
  • Price Analysis
  • Share of Voice
  • Customer Care

The Revuze 4-Pillar Approach. An AI-Driven 360° View of Your Consumer & Market Landscape

pillars
Data Pillar
Analysis Pillar
Actions Pillar
Data Presentation Pillar
Comprehensive Collection and Cleansing

The Data Pillar is Revuze's foundation, continuously collecting data from diverse sources, from online reviews to social media, survey responses and customer care, to deliver a 360° view of the consumer & market landscape.

  • Multisource Data Integration
  • Taxonomy Merging
  • Category Mass Collection
  • Advanced Data Cleansing
  • 600+ Data Crawlers
  • Product Matching
Explore the Platform
AI-Driven Recommendations with Unmatched Precision

Revuze’s Analysis Pillar goes beyond keyword tracking and insights discovery. Powered by proprietary GenAI algorithms, it delivers 90% precision & recall when analyzing sentiment and extracting discussion topics.

  • Topics Extraction
  • Contextual Sentiment Analysis
  • Custom Models
  • Language Agnostic
  • Scalability
  • Video Analysis
Explore the Platform
Turn Insights into Actions in a Click

Revuze’s Actions Pillar transforms data into practical recommendations across all teams. Our Action Hubs streamline daily workflows, offering clear, guided next steps for optimizing products, GTM, and campaigns—all in a single click.

  • Dedicated Action Hubs
  • Proactive Alerts
  • GenAI-Generated Guidance
  • Content Generation
  • Category-to-SKU Analysis
Explore the Platform
Share Recommendations Across Teams and Tools

Revuze’s Data Presentation Layer offers flexible options for integrating insights & recommendations into your existing workflows. Whether through our cloud-based dashboard, seamless integrations with third-party BI tools, or in chat platforms.

  • Third-Party Integrations
  • Cross-Team Collaboration
  • Data Access
  • Revuze Hubs
  • Chat Platform Access
Explore the Platform
“Our quality team uses [Revuze] to determine if there is an issue. Being in the juvenile space, safety is of the utmost importance… We want to make sure we're always paying key attention to the reviews out there that are calling out potential hazards or potential issues that we might be having with our products.”
Image

Diane Meyer

VP of Consumer Experience, Dorel Juvenile

No Matter Your Industry, Unlock the Power of Consumer Insights and Analytics Today

Cosmetics & Fragrances
  • Cosmetics & Fragrances
  • Personal Care & Toiletries
  • Electronics
  • Home Care & Cleansing
  • Food & Beverage
  • Home Appliances
  • Footwear
  • Fashion
Cosmetics & Fragrances
Personal Care & Toiletries
Electronics
Home Care & Cleansing
Food & Beverage
Home Appliances
Footwear
Fashion
Fragrance Ingredient Trends in Cosmetics Report

The Power of Fragrance: Revealing 2024 Cosmetics Ingredient Trends

Download the full “Fragrance Trends in Cosmetics” report today to explore actionable insights that will help your brand thrive in the evolving beauty landscape.
Read More
x Hype vs Trend in the Beauty Industry

Decoding the Beauty Market: Separating Hype from Trend

Get your copy of the “Hype vs. Trend in the Beauty Industry” report today for an in-depth look at the forces shaping the future of the beauty market.
Get Your Copy
Webinar: Hype or Trend?

Hype or Trend? How to Identify What Really Matters to Consumers

Access the CEW webinar recording now to unlock insights that will help your brand thrive in an ever-changing beauty market.
Watch Now
Greenbook Webinar: Market Research 2.0: Step into the Future

Greenbook Webinar: Market Research 2.0

Access the CEW webinar recording now to unlock insights that will help your brand thrive in an ever-changing beauty market.
Watch Now
x

Weight Loss Supplement Report: The Ozempic Effect

Ozempic’s meteoric rise has had a tremendous impact on weight loss supplements. This report provides an overview of the weight loss supplement industry and delves into two popular supplements that consumers are talking about: Berberine and Apple Cider Vinegar pills.
Read More
Beauty Device Report: Anti-aging, de-puffing, nail care

Beauty Device Report: The Fastest Growing Beauty Segments in 2024

This report delves into three rapidly growing segments in the Beauty Device category: de-puffing, anti-aging, and nail care. What does this mean for traditional creams and cosmetic products?
Read More
2024 Holiday Shopping Trends & Predictions

The Ultimate Guide to Holiday Consumer Trends and Gifting Preferences

Download the 2024 Holiday Report today to uncover actionable insights for the upcoming holiday season and ensure your brand stands out in a competitive market.
Get Trend Report
Back to School Trends Report

Insights on Back-to-School Tech Trends

Get your copy of the report today for an in-depth look at the latest back-to-school tech trends. Explore how top brands are evolving to address student needs and gain insights on how to fine-tune your strategy to thrive in this expanding market.
Get Your Copy
Wireless Chargers Global Analysis

Wireless Chargers Global Analysis

Download the report today for an in-depth look at global consumer trends in the wireless charger market from 2022 to 2024. Discover how leading brands are meeting consumer demands and learn how to refine your strategy to succeed in diverse global markets.
More on Global Trends
VoC Real-Time Revolution: Elevating Insights from Verified Buyers with Online Reviews Analysis

eBook: VoC Real-Time Revolution

Download your ebook to learn about different methodologies to aggregate data for consumer insights and market research. Delve into the benefits and disadvantages of each methodology.
Read more
Case Study: Leading Home Care Brand & Declining Sales

Case Study: Leading Home Care Brand & Declining Sales

In this Quirks NY clip, VP of Marketing, Donna Perlstein share a case study of a home care brand that was trying to understand the decline in consumer sentiment around their citrus-scented products.
Read more

The Home Cleaning Market: The Good, The Bad and the Dirty

The blog explores consumer preferences and trends in the home cleaning market, highlighting key topics like scent, germ-fighting, and eco-friendly ingredients, and offering VoC insights to help brands differentiate and succeed.
Read more
What is sentiment analysis and why does it matter

What is sentiment analysis and why does it matter?

Sentiment analysis of food and beverage reviews uncovers key consumer preferences, helping brands enhance products, address weaknesses, and drive innovation through actionable insights.
How Red Bull Can Thrive in Today's Market

How Red Bull Can Thrive in Today's Market

Red Bull excels in taste and flavor, while Monster leverages aggressive marketing and value-driven offerings, intensifying their battle for dominance in the energy drink market.
eCommerce eBook: Mastering Assortment, Conversion, and the Digital Shelf Through Consumer Insights

eCommerce eBook: Mastering Assortment, Conversion, and the Digital Shelf Through Consumer Insights

Get the eCommerce eBook to learn how to maximize on insights from consumer feedback for boosting conversions, optimizing PDPs, and managing product assortments.
Get eBook
App Integration in Home Appliances

App Integrations for Home Appliances in 2024

More and more home appliances can be controlled by mobile apps. This report delves into the trends around a range of home appliances and the app features consumers are raving about.
Get Full Report
Dishwasher Report

Dishwasher Report: Spotlight on Functionality, Noise & More

This report delves into a leading home appliance category–dishwashers. Learn what topics resonate most with consumers like noise, rack capacity, & more!
Download Appliance Report
Post-Olympic Sports Activities Trends & Footwear Report

Insights on Post-Olympic Sports Trends in Footwear

Download the report today for a comprehensive analysis of sports trends in the footwear market post-2024 Olympics. Discover how leading brands are adapting to these shifts and learn how to refine your strategy to succeed in this competitive market.
Get Footwear Report
2024 Holiday Shopping Trends & Predictions

The Ultimate Guide to Holiday Consumer Trends and Gifting Preferences

Download the 2024 Holiday Report today to uncover actionable insights for the upcoming holiday season and ensure your brand stands out in a competitive market.
Download Holiday Report
Singles Day & the China Market

Singles’ Day and the China Market

Learn about consumer behavior in China around Singles’ Day. This report delves into the trends around apparel brands. Discover the ones that have the biggest market share!
More on Singles' Day
web page banner header ()

Fireside Chat On Demand: The Future of Market Research

Get an insider view of how leading brands like Dorel Juvenile & Haleon are leveraging new technologies for market research. Watch our Fireside Chat!
Watch onDemand
Explore All Resources